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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robbin Gatling

September 2, 2026

5  out of  5
rating by Robbin Gatling
"Aurora always, always, goes above and beyond the call of duty. No matter what the situation is she is there to provide the best customer service possible. No matter where she goes or what branch she goes to, I will follow her. She is what they call an above and beyond the call of duty soldier. Keep her at all COST."
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Hannah Ware

August 31, 2026

5  out of  5
rating by Hannah Ware
"Natasha and Moses are very prominent agents in the community! They’re involved in so many events around town which helps in getting in contact with them. They’re transparent about everything and will always try to find you the best deal. I’ll stay with State Farm forever."
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Kathleen Peretti

August 28, 2026

5  out of  5
rating by Kathleen Peretti
"Ashley was delightful today! 🌸"
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Riley Leeds

August 28, 2026

5  out of  5
rating by Riley Leeds
"Moses helped me get auto and renters insurance. He was awesome and I got everything done real quick."
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Astella

August 28, 2026

5  out of  5
rating by Astella
"The people here are lovely and super helpful! Great service and clearly care about their clients."
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Monique Tervo

August 26, 2026

5  out of  5
rating by Monique Tervo
"Shout out to Moses Nelson and Brandon Redfern with State Farm. I’ll be saving about $260 a month by switching to State Farm. 💰
I was so skeptical even looking into switching my policies because I’ve been with the same insurance agency for nearly 2 decades with little to no problems but the savings and improved coverage for my home, life, business and auto policies were well worth it. Moses made the entire process effortless and stress free. Highly recommend reaching out to these two gentlemen to get your free quote today! ♥️"
We responded:
"Thanks Monique! I’m so glad you gave us a shot. Moses raves about you guys. We appreciate you putting your trust in us!"
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Paul Holbrook

August 21, 2026

5  out of  5
rating by Paul Holbrook
"Great service from Ashley."
We responded:
"Thank you Paul! We appreciate your trust in us!"
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Stephanie Palmer

August 21, 2026

5  out of  5
rating by Stephanie Palmer
"The best insurance office I have ever visited! Thank you Ashley Carley Natasha and Moses for a warm welcome to the office and taking care of ALL my insurance needs! I will definitely be back to visit again soon!"
We responded:
"Oh Gawrsh! (Channeling Goofy) Those words were just too kind, we’re all blushing :) I heard about your visit and although I didn’t get a chance to meet you the consensus was the feeling is mutual! Thanks a million, I look forward to meeting you as well!"
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Karen Verran

August 19, 2026

5  out of  5
rating by Karen Verran
"Haley was great to work with. She answered all my questions in a timely matter and explained the policies very well. I would recommend Haley and State Farm to anyone in Flagstaff. Kudos to Haley for doing a fantastic job."
We responded:
"Thanks you Karen! Haley’s been such a rockstar for us!"
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Marc W

August 19, 2026

5  out of  5
rating by Marc W
"Have had thorough, helpful, and prompt service from obtaining new policies in Jun 2026 with agent Brandon through to multiple contacts with Lyndsy in August 2026. Lyndsy's friendly and clear service and communication was particularly appreciated when I needed to update a policy and check on coverage details. Thanks to Brandon for his service and for putting together a good team, and to Lyndsy and others who helped my family as new policyholders!"
We responded:
"Thanks Marc! Lyndsy has been amazing since we had the privilege of bringing her on! "
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Jim Diez

August 18, 2026

5  out of  5
rating by Jim Diez
"Ashley always so friendly and helpful."
We responded:
"She is the best! Thanks Jim!"
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Vernon Colorado

August 16, 2026

5  out of  5
rating by Vernon Colorado
"Staff are very friendly, helpful and professional. Ive never had any bad experiences. I do recommend State farm to anyone looking for an insurance company."
We responded:
"Thank you for the kind review Vernon! Appreciate you!"
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Ryan Nelson

August 14, 2026

5  out of  5
rating by Ryan Nelson
"Lyndsy has been our point of contact for Thin Air PT. She has been extremely helpful getting us whatever we need right away. We run our business insurance and work-comp insurance through State Farm and have been very pleased with both the coverage and customer service we receive. I would recommend giving Lyndsy a call and setting up your business insurance through State Farm to any small business owner in Flagstaff."
We responded:
"Thank you Ryan. Lyndsy is the such a professional and a valued part of our team! Thanks for trusting her and us!"
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Meredith

August 12, 2026

5  out of  5
rating by Meredith
"Natasha at Brandon Redfern’s State Farm office was very courteous and helpful. I’m very happy with their insurance coverage for home & auto."
We responded:
"Hi Meredith! Natasha’s our newest member and already so valuable! Thanks for choosing us!"
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Sarah St Onge

August 11, 2026

5  out of  5
rating by Sarah St Onge
"Natasha was extremely helpful and quick. We really appreciated the work she did for us."
We responded:
"She’s been such a BRIGHT addition to our already amazing team. Thanks for allowing us to take care of your insurance needs!"
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Evelynn J

August 10, 2026

5  out of  5
rating by Evelynn J
"Thank you, Natasha. She is so kind and helpful!"
We responded:
"We so appreciate the kind review! Thanks Evelyn!"
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Ruthie Trino

August 7, 2026

5  out of  5
rating by Ruthie Trino
"Wow! Best service in the industry! Koya was so friendly, helpful and patient with me filing my claim. I was absolutely dreading having to call and he truly made me feel at ease and handled everything. I wish I could give more stars. Koya is a gem!!!!"
We responded:
"Koya is the man! Our local jolly (not so green) giant brings so much to our culture. Thanks for trusting us Ruthie!"
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Shane Retelski

August 7, 2026

5  out of  5
rating by Shane Retelski
"Great customer service thanks to Lyndsy B!!!"
We responded:
"Thank you Shane!"
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Brittney Wanner

August 6, 2026

5  out of  5
rating by Brittney Wanner
"Thanks Lyndsy for all your help! You’re always there for everything we need! Go Lyndsy! 🤩"
We responded:
"Keep cheering her on, she’s an all-star! Thanks Brittney!"
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Linda Bahe

August 6, 2026

4  out of  5
rating by Linda Bahe
"Natasha was very efficient and polite."
We responded:
"Thanks Linda!"
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diana wilkinson

August 5, 2026

5  out of  5
rating by diana wilkinson
"Thank God, there are people like Koya working for State Farm. He was a pleasure to work with, especially considering following my move the bill was Increasing by more than $400 for the year. Outrageous."
We responded:
"Couldn’t agree more about Koya! He’s awesome! Thanks for trusting us!"
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Sheril Hjelseth

August 5, 2026

5  out of  5
rating by Sheril Hjelseth
"Aurora was incredibly helpful for me, and advised me in the best way to go forth. She’s very sweet and friendly and it was a fantastic experience dealing with her, thank you Aurora!"
We responded:
"We love our girl Aurora! Appreciate you Sheril!"
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Mark Stover

August 4, 2026

5  out of  5
rating by Mark Stover
"Ashley at Brandon Redfern's office was super helpful and very patiently answered all of my questions!"
We responded:
"Thanks Mark! We love Ash and appreciate you!"
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Erin Hiebert

August 4, 2026

5  out of  5
rating by Erin Hiebert
"Love Aurora slay"
We responded:
"Girl slays better than any other slayer!"
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Joseph Findley II

August 4, 2026

5  out of  5
rating by Joseph Findley II
"State Farm has provided great coverage and bundled everything we needed."
We responded:
"Thanks Joseph!"