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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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kelly bailey

April 3, 2026

5  out of  5
rating by kelly bailey
"Thankyou Brandon Redferns State Farm of Flagstaff Arizona.I would like to shout out a debt of gratitude to my girl Carlie Ollier. She has been the most amazing Agent , women and friend . God bless you Carlie . I love you! God bless you and Happy Easter to you all !!!"
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Vanessa Shawbell

April 3, 2026

5  out of  5
rating by Vanessa Shawbell
"Love my agent Carly!! She's takes care of me right away with no hassles. Thanks!!"
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Bridget Collins

April 3, 2026

5  out of  5
rating by Bridget Collins
"I cannot recommend Jonathan Collins highly enough! If you have ever felt like just another policy number at a big firm, do yourself a favor and speak with him. From our very first conversation, it was clear that Jonathan wasn’t just trying to sell me a policy. He took time and genuinely invested in making sure my needs were met correctly. There was zero pressure & real care as he reviewed the options with me. Insurance is one of those things you hope you never have to use, but having Jonathan Collins in my corner gives me peace of mind. You can’t find a more professional and incredibly kind agent"
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Mariposa Tattoo “Mikey Makes Tattoos”

April 3, 2026

5  out of  5
rating by Mariposa Tattoo “Mikey Makes Tattoos”
"The team at this location is so much fun. I love hearing the laughter in the office. Always such a good energetic vibe. Aurora and Carly are so welcoming. Any place that offers water, drinks and snacks is a hit in my book. If you don’t want to be bored to death while managing your insurance needs then I would 1000% recommend this location."
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Avyri Rose

April 3, 2026

5  out of  5
rating by Avyri Rose
"Koya was amazing in helping me get my insurance set up!"
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Alvitaj Yazzie

April 3, 2026

5  out of  5
rating by Alvitaj Yazzie
"They were nice and friendly offered as a drink and it was fast"
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Sarah Fisher

April 3, 2026

5  out of  5
rating by Sarah Fisher
"I had the pleasure of working with Ashley, she was so professional and helpful!"
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Barbara Torres

April 3, 2026

5  out of  5
rating by Barbara Torres
"Had an amazing experience with Carly, she was very patient with me and answered all my questions!!"
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Sami Tanquary

April 3, 2026

5  out of  5
rating by Sami Tanquary
"I had the pleasure of interacting with Ashley, and I was thoroughly impressed with her exceptional customer service. She was incredibly helpful, demonstrating a warm and inviting approach throughout our conversation. Ashley’s expertise and professionalism made my experience a positive one, she’s the best!"
We responded:
"Thanks Sami! Ashley is 100% all of those things. We are lucky to have her! "
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Starr Eaton

April 3, 2026

5  out of  5
rating by Starr Eaton
"I’ve been with them for a few months now and I have nothing but great things to say. Carly is so informative and patient, she made the whole transition so smooth for me. I highly recommend!"
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Mariessa K Fowler

April 3, 2026

5  out of  5
rating by Mariessa K Fowler
"Ashley was amazing and helped me with a quote! So glad I came here and had a great experience. She was super helpful and answered all of my questions. I felt informed about making the right decision. Planning on coming back!"
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Lorena Valle

April 3, 2026

5  out of  5
rating by Lorena Valle
"Alley os an extremely dedicated, loyal and always willing to go above and beyond for others, its always a pleasure working with her."
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Bruce Wayne

April 2, 2026

5  out of  5
rating by Bruce Wayne
"Choosing Brandon Redfern’s State Farm branch in Flagstaff Arizona was one of the best decisions for my family and my business. Aurora Owens provided exceptional service from the start. As a first-time insurance broker client, I felt genuinely cared for. She patiently answered every question, explained everything clearly, and tailored the perfect coverage for my needs and budget. Aurora saved me hours of stress and followed up to ensure complete clarity. She truly goes above and beyond. I highly recommend Aurora to anyone. I can’t imagine shopping for insurance any other way!!!"
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chris perry

April 1, 2026

5  out of  5
rating by chris perry
"I have have several types of insurance with State Farm. Moses has been beyond helpful with making sure I recieved the best rates/coverages for my family/assets. Always an fantastic atmosphere when visiting their office. Highly recommended the whole team!"
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Taylor Richards

April 1, 2026

5  out of  5
rating by Taylor Richards
"Carly is so helpful every time I call she always helps me with any of my insurance needs and always goes the extra mile. Thank you."
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Bobby Sullivan

April 1, 2026

5  out of  5
rating by Bobby Sullivan
"Amazing service! Koya was so helpful!"
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Carol O'Saben

March 30, 2026

5  out of  5
rating by Carol O'Saben
"I've been working with Christian at Brandon's office for the last couple of weeks regarding increasing our insurance coverage and identifying better ways to protect our home. He has been very responsive and accurate in the information he has provided and I've appreciated his work on our behalf."
We responded:
"Thanks Carol! Christian is pretty awesome. Glad he could be so helpful!"
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John Zurcher

March 28, 2026

5  out of  5
rating by John Zurcher
"Christian is super helpful and has top notch customer service!"
We responded:
"Thanks John!"
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Drew Tanquary

March 26, 2026

5  out of  5
rating by Drew Tanquary
"What an amazing place. Ashley was so kind and helpful I just had to sign up! Thank you StateFarm!!!"
We responded:
"We sure love Ashley! Glad you agree :)"
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Leslie Martinez

March 26, 2026

5  out of  5
rating by Leslie Martinez
"Christian was super helpful & patient with getting quotes for car & rental insurance. Very knowledgeable & answered all my questions. Overall a great & pleasant customer service experience!"
We responded:
"Thanks Leslie! Christian is super knowledgeable and takes great care of our customers. He appreciates the shout out!"
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Roxana Hendricks

March 26, 2026

5  out of  5
rating by Roxana Hendricks
"Haley is my insurance agent with this State Farm agency and has been for the last few years. She is great! Always available to update my policies and getting me great rates."
We responded:
"Haley is super duper! Thanks for the kind review!"
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Woodruff Owens

March 26, 2026

5  out of  5
rating by Woodruff Owens
"Aurora had exceptional product knowledge and was super friendly & helpful without the pushy salesperson stuff that has turned me off at every other agency ! My prediction is that she’ll be the next “ Jake “ at State Farm - but seriously; she’s the reason I went with your agency - Thank You to Flag State Farm ✌️"
We responded:
"Thanks Woodruff! Aurora is a gem. We’re so grateful to have her!"
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maddie jones

March 26, 2026

5  out of  5
rating by maddie jones
"christian was the best to work with 10/10 recommend"
We responded:
"Thanks Maddie!"
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Randy & Elissa Keel

March 26, 2026

5  out of  5
rating by Randy & Elissa Keel
"Haley has been incredibly helpful over the past several months. We relocated from out of state and needed to transfer all of our policies to Arizona and also had to make some changes. Throughout all of these tasks, Haley has been very responsive and helpful in guiding us to the best options for our family. She is an asset to her State Farm team and our family!"
We responded:
"Thanks a million! We value Haley so much here. Glad she could be so helpful!"
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Heather Skye

March 26, 2026

5  out of  5
rating by Heather Skye
"Haley has been so wonderful to work with! She’s very communicative and informative when I call and always super friendly! She makes the experience of dealing with car insurance issues way less stressful!"
We responded:
"Heather, thanks so much for the awesome review! We're so glad to hear that Gissell and Adrienne have been helpful and spot-on when you need them. We love having them on our team! If you ever need anything else, feel free to reach out. Brandon Redfern - State Farm Insurance Agent, Flagstaff, AZ"